Senior Digital Strategist- Digital Health & Innovation, Full-Time, Hybrid/Bridgeton

MAJOR FUNCTION:

Reporting to the AVP of Digital Health & Innovation, this role is responsible for producing and maintaining human centered digital experiences aligned with and in support of Inspira's strategic goals from creation through maturity. Responsibilities include the development and implementation of digital products, platforms, and vendors in coordination with business stakeholders and operations leadership. Digital platforms can include telehealth/virtual health, patient portal, proprietary health application(s), digital intake, self-scheduling/rescheduling, virtual assistants, patient communications/reminders, etc.

The Senior Digital Strategist will balance innovation with practicality, ensuring solutions align with business goals and user needs. The ideal candidate will have a passion for innovation in the healthcare technology landscape and will assist the organization in leveraging and aligning digital tools and services to meet strategic goals and metrics.

QUALIFICATIONS:

Education & Experience:

• Bachelor's degree in Information Technology; Design (UX, Service, Industrial, etc.); related field required.

• Master's degree in Information Technology; Design (UX, Service, Industrial, etc.) preferred.

• Well versed in digital transformation services and technologies (current and emerging) Inspira Health Position Profile 2 such as RPA, AI, ML, Virtual & Telehealth, Wearable technology, mobile health apps, personalized medicine, etc.

• Experienced in conducting qualitative and quantitative user research and applying findings into the development and design of digital health user experiences.

• Proven experience in implementing digital systems/processes that have a revenue generating or cost savings impact. • Experience with designing user-centered experiences.

• Understanding of core user experience concepts such as user-centered design, UX research methods, UI, Usability, etc.

• Understanding of and experience with navigating the challenges of digital health tool implementation including digital literacy, internet deserts and accessibility.

• Passionate about problem-solving, with demonstrated ability to identify root cause and work through challenges related to digital transformation projects.

• 5+ years of experience in the healthcare setting or other relevant industry

• 3+ years of experience implementing digital solutions aimed at providing an improved consumer experience and an efficient staff experience.

• Demonstration of progressive responsibility within these areas is preferred.

Certification/ Licensure:

• N/A

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At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.