Care at Your Fingertips: The New MyInspira App

At Inspira Health, your patient experience is the focal point of our health care delivery. Now more than ever, we are committed to being here for you online the same way we have always been here for you in person—and that is why we are continuously updating our app and Patient Portal.

“We know many of our patients manage their lives online and via their mobile devices. So, when it comes to managing their health care, we have a responsibility to provide our patients with easy, secure access to everything they need to live the healthy lives they deserve,” said Edwin Rodriguez, Inspira’s Director of Information Systems. “That is why we are so excited about the new MyInspira app updates.”

Here’s what you need to know about the new and improved app.

What’s New

“For anyone who has not transitioned to the new app since November, you will notice that the old application no longer works. You can visit the app store on your mobile device and search ‘MyInspira’ to download the new one,” said Rodriguez. “We restructured this app to provide a better patient experience. Our new app has even more features, an updated look and feel, security enhancements, and it is powered by better technology.”

Enhancements to the new MyInspira app provide users with a better and more customized experience. With the new features, you can:

• Log in using biometric authentication, like your fingerprint or Face ID
• Enjoy the app and Patient Portal in both English and Spanish
• Estimate your out-of-pocket hospital procedure expenses with the cost estimation tool
• Feel secure with the new security updates, including a self-service password reset option

Know the Benefits

“The Patient Portal provides much more than just medical records. It puts you in control of your health,” said Rodriguez. “And with the MyInspira app, your accessibility to the Patient Portal is just a tap away.”

The MyInspira app allows users to do more than track their wellness, stay on top of appointments, and communicate with their health care team; the MyInspira app and Patient Portal offer a real-time health profile. With the app, you can:

• Schedule appointments with Inspira Medical Group providers
• Check-in remotely to an on-site or virtual visit at Inspira Urgent Care
• Get lab and test results – including COVID results – as soon as they’re available in real-time
• Access your health record, documents, and medications
• Request prescription renewals
• And more

Know How to Login

“While many features are accessible without logging in, logging in provides additional benefits customized to each patient’s care by connecting to the Patient Portal,” said Rodriguez. “These digital tools put patients’ worries to rest and make managing their health easier. The app and Patient Portal use the same login email and password.” 

Enable biometric login:

• Using the MyInspiraApp, click ‘Patient Portal’
• Login to your account
• An alert will appear to confirm if you’d like to enable biometrics
• Learn more in this video

To reset your password, you need to:

• Go to the login page and click the “forgot password” button
• Look for a unique code sent to your email address to authorize the password change
• Confirm the code and enter a new password

To review or change your email address, you need to: 

• Log in to your account
• Click your name in the top right corner
• Select “Account Settings” 
• Click “Edit” to make changes to your email address on file

If you haven’t already, you can download the MyInspira app in the app store by searching “MyInspira” and looking for the blue and white logo. You can also download the app at the following links: MyInspira iOS or MyInspira Android.